PAYMENTS & CANCELLATIONS – SUMMER CAMP
Paying for camp shouldn’t be a burden, so we’re offering easy payment plans to let you pay for camp in installments. Want Grandma and Grandpa to pitch in for camp? Easy – let them cover one of the installments. Start your payments in the fall or winter and have camp paid off by Spring!
A deposit equal to 25% of total purchase is due at the time of registration. Payment must be received in full by May 15th. Any registrations made after this date must be paid in full at the time of sale with a VISA or Mastercard. Sorry we do not accept AMEX or Discover
Setup monthly payment plans – taken out on the 15th of every month
Auto deductions from your checking account
Standard 25% deposit due at time of registration
We are proud to offer the most lenient cancellation policy in the industry. Skiing is awesome, but sometimes life gets in the way and we don’t want to punish you for that. If you need to cancel your session please call 503.206.8520 to discuss your options, however a formal cancellation request must be made by email following the instructions below.
Cancel prior to 30 days before the start of your camp and receive a refund less a cancellation fee of 50% of the deposit up to $250 per session OR receive a full camp credit, good for two years and non-transferable.
Cancel within 30 days of the start of your camp and receive a refund less a cancellation fee of your deposit up to $500 per session OR Receive a camp credit less 50% of the deposit up to $250 per session, good for 2 years and non-transferable.
Cancel within 10 days of the start of your camp for any reason and receive a camp credit less a cancellation fee of your deposit up to $500 per session, good for 2 years and non-transferable.
Please keep in mind there are NO exceptions to the above cancellation policies (even in the extreme cases of emergency, injury or sickness). Your registration constitutes acceptance of this Cancellation Policy. High Cascade strongly recommends that you purchase travel insurance to protect yourself from any such loss.
Cancellation Request Process
All cancellation requests must be emailed to office@wearecamp and include:
• Session to Cancel
• Chosen Cancellation Option (camp credit or refund less cancellation fee)
• Reason for cancellation
The date the email is sent notes the official cancellation date. One a credit is chosen, there will be no refunds issued at a later date. Camp credits are good for any Windells summer camp within a 2 year period, but are non transferable.
Session Transfer Fee
In the event you would like to switch your session, please email email@example.com or call 503.206.8520. Session transfers can be accommodated free of charge if space permits, and as long as it is at least 30 days from the start of your original session start date. Session change requests within 30 days of the start of your original session start date may be subject to a $250 late notice session transfer fee.
Injuries While at Camp
In the event that a camper is injured while at camp and does not get clearance from the Camp Nurse or physician to ski, there are two options for the camper:
1. Stay at camp and partake in an ‘off-hill’ activity while everyone else ski. In the afternoon and evening there are plenty of non-physical activities to keep an injured camper entertained. If you choose this option, no credits or refunds will be given.
2. Leave camp ASAP, and receive a pro-rated camp credit for days missed. You’ll be missed but we’ll get to ride with you again soon as Camp Credits are good for two years but are non-transferable.
Please keep in mind there are NO exceptions to the above cancellation policies (even in the extreme cases of emergency, injury or sickness). Windells strongly recommends that you purchase travel insurance to protect yourself from any such losses as well as lost airfare and transportation fees. Please contact Assurance Solutions at 502-762-9185 or your preferred provider for insurance information.