Cancellations, Travel Insurance & Refund Policies

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Insure your trip to Windells Camp!

We understand that registration fees and travel expenses can add up, and sometimes extenuating circumstances arise. Travel delay, cancellation, interruption, medical expenses, and other possible interruptions can be covered by insurance!

Travel Insurance: Simple & Flexible

Windells Camp recommends purchasing camp travel insurance through World Nomads.  They have a specific coverage for “active travelers”, so please visit World Nomads website for a complimentary quote and to read about the specific benefits.

Payment and Paperwork Deadlines

Summer Registrations: All final payments and forms are due by May 15th. If you have registered past May 15th, all payments and camper paperwork is due 30 days prior to the start date of your session. If you have registered less than 30 days out from the start date of the session, payment is due in full at the time of registration and all registration forms are due as soon as possible!

Winter Registrations: All final payments and forms are due Dec 15. If you have registered after that date, payment is due in full at the time of registration and forms are due as soon as possible.

OTR Registrations: Full payment is due at the time of registration. Registration forms are due 1 week prior to the start date of the O.T.R stop. If you have registered within 1 week of camp, the registration forms are due as soon as possible.

Summer Camp Payment Plans

We are now able to offer payment plans for summer camp sessions! Auto-payments make it very easy to start your payment in the Fall or Winter and have camp completely paid-for by the time summer rolls around! If you would like to setup a customized payment plan with us please call 503-622-3736. *Please note all final payments are due by May 15th and no payment plans can be made after this date.

  • Payments are deducted on the 15th of each month
  • Deposit is still due at the time of registration (25% of total purchase)
  • Easy automated deductions from your checking account

Cancellation Policies:

Summer Camps: Cancellations made 30 days or more from the start date of the session will receive a refund less 50% of the deposit (per session) OR choose a full camp credit, which can be used for another summer or winter session within 2 calendar years. *Non-transferable

Cancellations made within 30 days of the start date of the session will receive a refund less the full deposit up to $500 (per session) OR choose a camp credit less 50% of the deposit (per session), which can be used for another summer or winter session within 2 calendar years. *Non-transferable

Cancellations made within 10 days of the start date of the session will receive a camp credit less the full deposit up to $500 (per session), which can be used for another summer or winter session within 2 calendar years. *Non-transferable

Winter/Spring Camps: Cancellations made 2 weeks or more prior to the start date of camp will receive a refund less 50% of the deposit OR choose a full camp credit, which can be used for another summer or winter session within 2 calendar years. Cancellations made less than 2 weeks prior to the start of camp are not eligible for a refund but will receive a camp credit less the full deposit, which can be applied to another summer or winter session within 2 calendar years. *Non-transferable

OTR Camps: Cancellations made 2 weeks or more prior to the start date of camp will receive a refund of $149 for unused lift tickets and lunch vouchers. Cancellations made less than 2 weeks prior to the start date of camp are not eligible for a refund but will receive a camp credit for $149 for unused lift tickets and lunch vouchers. Cancelled OTR session credit can be applied to another summer, winter, or O.T.R session within 2 calendar years. *Non-Transferable

Cancellation Procedure

In order to qualify for a refund or a credit based on the terms outlined above, you must send an email to info@windells.com with the following information: Camper’s Name, Session(s) to cancel, and the choice of either camp credit OR refund (if applicable). The date the email is sent will be the date used to determine the official date of the cancellation.
*We understand that injuries are part of the sports we participate in, however, there are NO Exceptions to the policies noted above (even in the most extreme cases of emergency, injury or sickness). Therefore, Windells Camp highly recommends that you purchase camp travel insurance through World Nomads .

*Your registration constitutes acceptance of our Cancellation Policy

Open Registration

We have no registration deadline, if there is room in the session, registrations can be made up until the day before the start of the session!